Bill Rolling
Vice President Operations at Bna Smart Payment
Based in Pickering, Canada
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Seniority
Vp
Department
Operations
Location
Pickering
Industry
Financial Services
Company size
28
Contact information
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b•••••••@bnasmartpayment.com
Phone
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Background
About Bill Rolling
A results-focused Business Professional with extensive experience driving the achievement of profitability and client satisfaction for major service contracts. A proven track record of meeting and exceeding SLAs while expanding account revenues with a firm commitment to continual process improvements, efficiency building, and proactive business solution recommendations. Skilled people manager at motivating and coaching teams in delivery and service excellence. Demonstrated success in negotiating new contracts, maintaining existing contracts and financial responsibilities. Specialties: IT Leadership • Sales • Commitment to Service Excellence • Relationship Management • Contract Management • Negotiating New Contracts • Thought Leadership • Project Reporting • Incident & Change Management • People Management • Service Level Agreements (SLAs) • Resource Management • Project Planning & Management • Risk Management • Financial Management • IT Audits • Disaster Recovery • MS Office: Word, Excel, Project, PowerPoint
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