Bill Seringer

Background

About Bill Seringer

Drawing upon a 15-year career in healthcare and technology, I am a dynamic and results-oriented professional with experience in creating data-driven large-scale change through strategic initiatives, digital technology transformation, and optimization of the team's unique talent. Throughout my career, I have been instrumental in translating the informatics of the most extensive healthcare system into meaningful and tangible behaviors that teams can take to ensure the continued delivery of efficient and highly effective healthcare services. I have been recognized for delivering exemplary services and became 2016 and 2017 Clinical Instructor of the Year and 2-times award-winning student clinical site of the year. My areas of expertise include the following: Digital Technology Transformation Electronic Health Record Lean Management Principles Customer Satisfaction Strategic Planning Technical Feasibility Clinical Operations Research & Development People Management Some notable highlights of my career include: • Recognized for overseeing the largest and most metrically successful overhaul of an electronic health record for an Epic system globally that improved documentation efficiency by 43% and four-fold decrease in billing errors. Invited to speak at Epic on User Experience Design of an Electronic Health Record in 2017. • Drove annual production improvement in staff output by 12% in 2017, 15% in 2018, and 15% in 2019 through development and execution of a 36-month strategic plan. • Steered the development of academic residency program from inception to execution with a 100% resident pass rate for advanced board certification by establishing a team and leading the committee. Achieved cost savings of $600K per year in new hire recruitment. Increased staff productivity by 53%, leading to a net 3.5x return on program operating budget. Furthermore, I possess demonstrated talents for overcoming small-to-large scale problems as well as complex and multifaceted barriers by leveraging resources and making calculated decisive decisions. Connect with me if you want to talk about Digital Technology Transformation, Clinical Operations, Strategic planning. I love to make new acquaintances!