Bill Ulaszek
Customer Success Executive at Cisco
Based in Boca Raton, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Boca Raton
Industry
Software Development
Company size
96K
Contact information
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b•••••••@cisco.com
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Background
About Bill Ulaszek
20+ years delighting customers in telecom and IT - delivering on business outcomes and customer success while maximizing value in technology, solutions and services - always with a passion for emerging technologies and markets. Leadership positions in technology sales and customer success at global companies including Cisco, Motorola, Nokia, Commscope/ARRIS and Tait Communications.Global experience selling, delivering and supporting complex technologies and networks — developing service provider, enterprise and government markets.** Sales Leadership - Grew Cisco's WiFi/Small Cell business in Latin America 10x, exceeding sales plans by ~200%. Negotiated and closed all of Motorola's 4G wireless broadband contracts in Latin America and the Caribbean - projects surpassed margin expectations and were the most profitable globally. Responsible for ~$220M USD in start-up revenue growth for new, emerging technologies.** Broad Customer Management - Diverse and extensive background in sales, customer success, business development, engineering and operations positions. Recruited and managed customer success and sales teams for clients generating over $100M USD annually. Opened, staffed and led regional offices throughout Latin America and the Caribbean region. A strong, proven track record developing teams and strategic relationships. Fluent in Spanish.** Extensive Technical Experience – My technical background and sales experience provides significant value in negotiating contracts to maximize revenue and minimize liabilities for new technologies. Broad experience selling end-to-end networks and services - pioneered innovative sales and customer success strategies throughout my career including network as-a-service, remote / cloud based applications / services, multi-vendor network optimization services, and multi-generational / future-state network plans.
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