Billu Venugopal

Background

About Billu Venugopal

Highly energetic IT Professional with over 19 years of experience in IT infrastructure services, Data Centre Management, IT Service Operations, IT Service Transitions, Business Continuity Planning, New Technologies Implementations, Process improvements and Supporting security Audits.Understand project requirements and utilise the resources efficiently to ensure recurring business process run smoothly.Provide technical assistance, create and manage infrastructure plan and standards according to IT strategic plan and roadmap.Responsible for change initiatives properly and in a systematically manner to ensure availability, performance and reliability of the systems impacted by change.Ensure provision of technical consultancy to customers for various IT related issues with maximum uptime. Manage and supervise the different vendors & suppliers for day-to-day supplier performance to ensure service, cost, delivery and quality norms are met.As a decision-maker, you will decide what technologies will be adopted to meet future business needs, prioritise project, assemble project team, assign resource allocation, select vendor, recommend to buy the IT systems using approved IT budget.Participating in both Internal and external Audits as part of day to day Operations.