Billy Cummings
Business Customer Advisor at South East Water
Based in Melbourne, Australia
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Seniority
Staff
Department
Customer/Client Service
Location
Melbourne
Industry
Utilities
Company size
1.1K
Contact information
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b•••••••@southeastwater.com.au
Phone
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Background
About Billy Cummings
I work in the water sector, supporting engagement, customer experience, and service delivery — with a strong focus on practical, people-centred improvements.I’ve contributed to initiatives that have delivered measurable outcomes, including improved internal processes, cost and water savings, and more transparent communication during incidents. I recently co-presented at OzWater, sharing our team’s approach to early warning systems and community impact.I enjoy working collaboratively across teams and with stakeholders, and I’m especially interested in how we can build more sustainable and responsive public services.
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