Billy Lee

Background

About Billy Lee

I'm Billy Lee, a F&B Operations Manager at The Ritz-Carlton, Laguna Niguel with over 10 years of experiences in hospitality industry. I started as a busser and worked my way up with the goal of becoming the Director of Food and Beverage.In my current role, I manage 7 outlets and ensure that our guests have an exceptional experience that exceeds their expectations. I am responsible for maintaining operating budgets, managing daily shift performance, and ensuring compliance with all company policies, standards, and procedures. I am skilled in P&L review, labor productivity control, Micros EMC engineering, and guest & employee relationships.My core competencies include team building, quality assurance, mixology, communication skills, purchasing & inventory, and scheduling. I am proficient in Microsoft Office and have a proven track record of delivering outstanding results.