Bipin Mehta

Background

About Bipin Mehta

As a Branch Service Manager at LG India, I lead the customer support operations for mobile and consumer durables products across 12 districts in Saurashtra and Kutch region. With over 18+ years of experience in the service network industry, I have successfully set up the service network across 49 franchisee through the core service team, ensuring smooth and uninterrupted customer satisfaction. I have also managed service operations for business revenue of Cr. for Mobile and Home appliances, and aligned with the branch and national leadership teams to set up process, policies, and effective implementation for process improvement. I have strong interpersonal skills, executive management skills, and collaborative leadership skills, which I have demonstrated in my current role at LG electronics and previous roles as Branch Service Manager at Samsung India. I am passionate about delivering quality service to the customers, and empowering my team to achieve the best results. I am always eager to learn new skills and technologies, and I have completed multiple certifications in team building, change management, and collaborative leadership. I am looking for an opportunity to leverage my expertise and skills in a dynamic and innovative organization that values customer service, collaboration, and excellence.