Biplab Kumar Mitra

Background

About Biplab Kumar Mitra

Over 18 Years of experience in IT Development and Service Industry in various stages of Software Development Life Cycle (SDLC), Requirements, Design, Development, Implementation & Support (AVM) including Web and Desktop Applications with technical background in Microsoft Technologies and SQL. Over 5+ Years of experience in the capacity of Project Lead handling team size of approx 8-10 resources for Design, Development and Support (AVM) projects. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Industry Experience - Telecom, Trading and Finance, Insurance and Banking & Financial Services, Manufacturing & Logistics. Coordinating complex programs and supervising teams to attain business goals. Directs team members, identify risks, develop mitigation strategies and address issue/conflict resolution, solves standard and non-standard problems and reports to senior management. Proven success in meeting project deadlines, goals and objectives. Performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations. Extensive experience in working on onsite-offshore Model. Provide support as the initial point of contact for all issues raised for the applications, Triaging of Critical High issues for issue resolution. Identify Root Cause, Preventive and Corrective actions. Providing assistance restoring application availability during service interruptions. Track all incidents and support including resolution for P1 P2 P3 P4 tickets. Extensive experience in developing web, desktop applications screens using C#.NET/ VB.NET, ASP.NET, Client-side programming using HTML, JavaScript. Worked on relational database such as SQL Server, Oracle. Expertise in writing SQL Objects like Queries, Functions, Stored Procedure, SSIS Package and SSRS creation. Experience in Team Foundation Server, GIT, VSS, Clear Case. Other Tools used Microsoft Visio, Microsoft Project, Service Now, JIRA.