Blake Thompson
Program Manager, Global Customer Programs - Digital Customer Success & Strategy at Sailpoint
Based in Raleigh, United States
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Seniority
Other
Department
Other
Location
Raleigh
Industry
Software Development
Company size
3.4K
Contact information
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b•••••••@sailpoint.com
Phone
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Background
About Blake Thompson
Customer Success Professional with extensive experience in the recurring revenue (SaaS) software industry. Skilled in driving product adoption through data-focused onboarding strategies, and leveraging digital resources to enhance the customer journey and reduce renewal risk. Proven track record at building strong cross-functional relationships, aligning internal business needs with innovative solutions, and translating feedback into actionable product/process enhancements. Experienced with developing and executing training campaigns, synthesizing best practices, and promoting customer advocacy internally.
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