Blanche E. Callazo

Background

About Blanche E. Callazo

Resourceful Business Analyst with extensive experience serving in the CRM discipline with business process engineering and software development life cycles, including analysis, design, development, testing and implementation of software applications. With many years of CRM experience, possessing the ability to drive Salesforce.com based feature delivery from end-to-end; Leadership real-time sales tracking, Market Share and Client’s ROI. History of Implementing CRM solution to improve sales productivity, reporting, and forecasting for clients to increase sales. Manage and develop new enhancements which includes custom objects, workflows, email alerts, templates and campaigns. Provide sales analysis, reporting and data analysis to the sales teams. Modifications of Salesforce to fit the company’s changing. Business needs and growth strategies. Conduct SFDC end-user training to ensure proper adoption of application from the team. Specialties: Core Strengths in: Business Tool Development, Project Management, Sales Opts: Lead/Sales/Opportunity and Marketing Management, Email Marketing, Customer Forms, Customization of Reports, forecasting and Data Analytics.