Blane Hodge
Medicaid Service Management Office Manager at Clemson University
Based in Clemson, United States
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Seniority
Manager
Department
Public Administration & Safety
Location
Clemson
Industry
Higher Education
Company size
12K
Contact information
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b•••••••@clemson.edu
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Background
About Blane Hodge
The Medicaid Services IT Service Management Office (ITSM) is responsible for developing a process-based workplace. The mission of the ITSM office is to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers. The mission of the ITSM office is to provide transparency and accountability to the Clemson University Medicaid Department. Responsibilities include: Development of standardized business processes Tracking and reporting of internal processing and operational metrics Governance of all business processes Continual Process Improvement of our processes, tools, and people
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