Blazej Luko

Background

About Blazej Luko

With over 10 years of experience in CRM development and management, I am passionate about creating and delivering innovative solutions that enhance customer relationships and drive business growth. I have a strong background in MS Dynamics 365, with extensive knowledge of different versions and features. I enjoy working with diverse and dynamic teams, and I value collaboration, learning, and excellence. As a CRM Development Manager at Henley & Partners, I led the design, development, and deployment of a customized CRM system that supported the firm's global operations and client services. I worked closely with various stakeholders, including senior management, business analysts, consultants, and developers, to understand the requirements, define the scope, and deliver the solution. I also oversaw the maintenance, troubleshooting, and enhancement of the CRM system, ensuring its reliability, performance, and security. I leveraged my skills in MS Dynamics CRM, SharePoint, SQL, and Azure DevOps to create a robust and user-friendly CRM system that improved the firm's efficiency, productivity, and customer satisfaction.