Blessing Osumah
Banker at Fidelity Bank Plc
Based in Nigeria
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Seniority
Staff
Department
Finance & Accounting
Location
Nigeria
Industry
Financial Services
Company size
7.3K
Contact information
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b•••••••@fidelitybank.ng
Phone
5 credits+234 ••• •••• ••••
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Background
About Blessing Osumah
A seasoned Business Analyst with over 10 years of experience in Agile methodologies and project management within the banking sector. With a proven track record of eliciting, analyzing, and prioritizing business requirements to drive operational efficiency and enhance stakeholder satisfaction. Successfully led the delivery of impactful projects, including: Spearheaded the development of digital savings and investment platforms, driving revenue growth and customer retention. Managed projects to revamp Corporate Online Banking and integrate IMTOs, streamlining operations and expanding service capabilities. Led as Scrum Master for the Limitless Application, achieving seamless project execution and delivery. Facilitated the implementation of IVY, a chatbot solution, enhancing customer engagement at Fidelity Bank. I am deeply passionate about transforming intricate data into clear, actionable insights while cultivating strong collaborative relationships across teams. I am eager to contribute in dynamic environments where I can apply my expertise to effectively lead continuous improvement initiatives
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