Bob Costello
Sales & Marketing Consultant Business Consulting Customer Service Management at Your Company Advisor
Based in Durham, United States
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Seniority
Other
Department
Other
Location
Durham
Industry
Business Consulting and Services
Company size
7
Contact information
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b•••••••@yourcompanyadvisor.com
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Background
About Bob Costello
Seasoned Business Consultant with 15+ experience in Business Management, Sales Management, Product Launches, Digital Marketing, Customer Service, Project Management, IT Solutions, and Bookkeeping. Expert business leader specializing in identifying key emerging marketing trends, managing day-to-day operations, and optimizing customer support systems. Business Management | Customer Support | Sales & Marketing Email: bob@yourcompanyadvisor.com Specializing in creating and implementing strategic plans to build a brand, increase sales and revenues, reduce costs and expenses, improve operations, and increase profits. Excelling with entrepreneurs and small businesses to create and implement strategic plans that lead to increased profitability, sales, and customer satisfaction. My focus is on helping small businesses identify the opportunities and challenges in their market. Through extensive research and analysis, I uncover the strategies and tactics that will enable you to achieve success. Utilizing IT Solutions that assist companies in launching new products, setting up Customer Service departments and help desks, designing virtual phone systems, and creating webinar platforms, CORE COMPETENCIES - Sales - Customer Service - Project Management - Digital Marketing - IT Solutions - Bookkeeping - Branding - Business Development ACCOMPLISHMENTS - Opened over 600 new accounts for high-ticket products and exceeded sales quotas by over 40%- Reduced customer support inquiry response time by 90%(From over 24 hours to under 2 hours), after creating a knowledge base and help desk support protocol- Helped create, design, and launched over $40 Million in new products in several industries- Implemented a client retention program that reduced refunds by over 30%. Assisted management to provide additional training. Contact me here to talk about how I can help you develop a custom plan that suits your needs and maximizes your ROI. Call (919)246-8988 or visit https://yourcompanyadvisor.com for a FREE 45 Minute Consultation
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