Bob Dilts

Background

About Bob Dilts

Repeated success guiding development and project teams comprised of on- and off-shore developers, contractors, client subject-matter experts, and third party vendors, aligning efforts to client enterprise architecture and functionality strategies. Skillfully liaise between technical and business communities to ensure identification and execution of optimum client solutions. Seamlessly manage change and risk applying industry best practices. Oversee consistent, reliable production support, directing technical staff to meet and exceed performance and response benchmarks. Experience in healthcare, travel and telecommunications industries. Specialties: • Project Management & Execution • SDLC Best Practices • Client Relationship Management • Business Requirements & Solutions • Technology Leadership & Innovation • Incident/Problem Management • Testing • Business Process Automation • On- & Off-Shore Team Management • RFI / RFP Administration & Response • Architecture / Infrastructure Strategies • Budget Management & Administration • ITIL implementations • Help Desk Management