Bob Dutton
Technical Support Specialist at Hewlett Packard Enterprise
Based in United States
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Seniority
Staff
Department
Information Technology
Location
United States
Industry
IT Services and IT Consulting
Company size
85K
Contact information
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b•••••••@hpe.com
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Background
About Bob Dutton
Seasoned IT support engineer with over 25 years of experience at HPE Enterprise, specializing in database, web, and office application support. Demonstrated success in leading global teams, resolving complex technical issues, and developing diagnostic tools—including a custom parser for Windows Event Logs in clustered environments. Highly proficient in Microsoft technologies such as SQL Server, Active Directory, and Windows Clustering, with deep expertise in enterprise storage systems and cloud-based file platforms. Certified as a Microsoft Certified Solutions Developer (MCSD) for SQL Server and Microsoft Certified Systems Engineer (MCSE) for Windows Served as team lead for the StoreEasy NAS product line until its end-of-life transition, then moved to support HPE GreenLake for File Storage using Vast OS. Consistently manage a high volume of support cases, averaging nearly 200 calls annually, with a focus on precision troubleshooting and customer satisfaction.
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