Bobby McDonald
Application Support Specialist Ii at Optum
Based in Nashville, United States
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Seniority
Staff
Department
Information Technology
Location
Nashville
Industry
Hospitals and Health Care
Company size
114K
Contact information
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b•••••••@optum.com
Phone
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Background
About Bobby McDonald
IT Application Support Analyst with 12+ years of experience in healthcare and enterprise environments, delivering high-impact technical support, device lifecycle management, and regulatory compliance. Skilled in tools like ServiceNow, JIRA, MECM, and DSM, with a strong focus on process optimization and cross-functional collaboration. Known for resolving complex issues quickly, training support teams, and improving operational efficiency. Passionate about using technology to enhance care delivery and support health equity initiatives.
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