Bobby Sterling
Technical Support Specialist at Cpi Card Group
Based in Lebanon, United States
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Seniority
Staff
Department
Information Technology
Location
Lebanon
Industry
Financial Services
Company size
798
Contact information
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b•••••••@cpicardgroup.com
Phone
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Background
About Bobby Sterling
With a solid foundation in technical support and project coordination, I am currently enhancing client experiences at CPI Card Group. My core competencies lie in providing exceptional technical assistance and developing tools that improve system usability. Our team's mission is to empower clients through education and support, and my role is integral in meeting these objectives. I bring a diverse perspective to our work, driven by a commitment to excellence and a deep understanding of manufacturing process improvements. In my role at CPI Card Group since February 2024, I have been the primary contact for client technical support, meeting stringent Service Level Agreements and ensuring rapid response times. By efficiently troubleshooting, providing user education, and assisting in client deployments, I have contributed to our organization's reputation for reliable and user-friendly service. My recent certification in CompTIA A+ and ongoing studies in Cybersecurity and Information Assurance reflect my dedication to staying at the forefront of technical expertise.
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