Seniority
Director
Department
Operations
Location
Romania
Industry
Banking
Company size
6.5K
Contact information
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b•••••••@bcr.ro
Phone
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Background
About Bogdan Stefan
With a solid history at BCR, my role as Area Service Director has been key in guiding over 25 branches to improve their operations and enhance customer satisfaction. By embracing digital tools, our team has transformed the retail network, making the shift to cashless transactions and more flexible banking services smoother for everyone. I am focused on improving service quality and achieving sales goals within the retail sector. My expertise in marketing strategies and customer support helps maintain high service standards, while promoting the adoption of new advisory branch models. This approach ensures a better customer experience and drives meaningful outcomes at BCR.
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