Boris Brzak
Head of Alternative Channels at Unicredit Bank Serbia
Based in Serbia
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Seniority
Director
Department
Sales & Business Development
Location
Serbia
Industry
Banking
Company size
932
Contact information
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b•••••••@unicreditbank.rs
Phone
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Background
About Boris Brzak
Designs bank’s payment cards related products portfolio, both in issuing and acquiring business Designs products related processes and procedures (back office and front office) Responsible for products’ Business case development and products profitability Responsible for products development budgeting Aligns products’ portfolio with relevant legal regulations Implements new business trends in banking business In charge of products life cycle management and customer journey developmentAccountable for products end-to-end testing and gap analysis Manages products marketing brief development Handles 3rd level support (sales network & customers support, complaints) Responsible for reporting (internal & external) Deliveres market & competitive analysis
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