Boris Miller

Background

About Boris Miller

Experienced assistant and coach in several roles within pharmacy operations and healthcare industry. Play key, direct and support roles in successful implementation of health, business and financial initiatives. Act as a liaison between field leaders, retail teams and external clients by organizing events and activities, effectively negotiating and ensuring successful partnerships. Model and deliver exceptional customer experience. Select results include: As Administrative Assistant to Health Care Supervisor provided successful recommendations on placement of top talented Area Pharmacists into Pharmacy Managers and Staff Pharmacist roles. In the course of staffing deficiencies of 20/21 brought on-board full-time employees and assisted with workforce retention. As Pharmacy Scheduler played key role in reducing excess FY Pharmacist payroll by 90% vs. last year. By partnering with Health Care Supervisor and Payroll department developed strong review system. Created unique Excel algorithm to aid in prevention of auto pay. Coached and educated Store and Pharmacy Managers on payroll review, budget adoption and excess payroll prevention technics. As Pharmacy Scheduler coordinated work schedule of 500+ pharmacists in 100+ locations across 3 areas/9 districts in NJ and PA during areas realignments and Rite Aid accusation periods of 2019, and effectively collaborated with 3 teams of 15 field leaders. As MTM Lead Technician assisted Pharmacists in increasing claims submission across Bucks County District. Ensured own location had zero potential revenue loss in fiscal year. Helped improve health outcomes and adherence for multiple members of North-East Philadelphia community and helped local Medicaid plans reduce future costs. As Senior Certified Pharmacy Technician assisted Pharmacy Manager in reducing excess drug inventory by $500k over the course of 2015 fiscal year, and maintained low levels for future years whilst in position. As Senior Certified Pharmacy Technician assisted with coaching pharmacy teams during acquisition of Drug Fair and Duane Read in New Jersey and New York, and several independent pharmacies in Pennsylvania. Drove teams success to achieve patient retention and business growth by providing excellent training and inspiring to meet unique patients’ needs during challenging transactions. As Pharmacy Technician enrolled most patients in Philadelphia East District into company owned Prescription Savings Club program making medications affordable for club members and establishing long-term relationship with local community.