Borislav Misita

Background

About Borislav Misita

Business Analyst at the University of Alberta Business Analyst/Testing skills and experience- 19 years of experience as a Business Analyst - Enhanced business capabilities to successfully meet internal and external customers’ needs by combining background in systems development and implementation with the ability to analyze and understand business processes, issues and needs - Acted as a main liaison between the business areas and technical staff ensuring the correct translation of business processes and requirements - Demonstrated ability to proactively think and analyze beyond current processes identifying new solutions, risks and impacts - Experienced in a range of requirements elicitation techniques: facilitated brainstorming, interviews, requirements gathering workshops, gap analysis sessions, survey/questionnaire, document analysis, definition and analysis of the use and business cases, etc- Have extensive experience in eliciting, documenting, organizing, analyzing, validating, and maintaining business requirements for various small, medium, and large size projects and applications enhancements - Transitioned Business into Functional Requirements outlining the functions required to fulfill business needs - Documented business processes using Business Process Modelling Diagrams and Data Flow Diagrams - Collected and analyzed a feedback from the large client community - Participated in operational readiness activities - Identified opportunities for improvement efforts and made recommendations - Provided ongoing business support assisting staff with day-to-day issues and inquiries ensuring positive user experience - Delivered trainings - Developed and executed test plans with the traceability to business requirements - Reviewed testing outcomes ensuring they meet expected testing objectives - Documented, analyzed, and managed defects discovered during UAT using various tracking tools (ServiceNow, JIRA, Quality Centre, etc.)- Actively participated in determining defects severity - Identified and documented risks that could affect testing schedules and deliverables Professional Attributes- Strong interpersonal skills and collaborative attitude – proven track of successfully building long-lasting and trusted working relationship with the external and internal clients - Commitment to high quality service - Exceptional analytical skills and attention to details - Demonstrated ability to work well under pressure and meet deadlines - Proven leadership and decision-making potentials - Exceptional organizational and time management skills