Bothaina Ashraf Sultan

Background

About Bothaina Ashraf Sultan

A dedicated and hardworking Assistant Manager with solid experience in Administration, Events Sales, and Restaurant reservation operations. My job description: Evaluating and critically analyzing all events following their delivery, including seeking customer feedback • Overseeing the designing and production of all marketing collateral, promotion, and adverts • Collating and distributing information packs and other promotional items to clients and potential clients • Liaising with clients from the beginning to the end, and also attending the event to ensure that it goes smoothly • Responsible for all project and event budgets from the beginning to the end • Responsible for the satisfaction of clients or customers by ensuring excellent customer service and quality delivery • Building relationships and networking • Developing good working relationships with event organizers at local companies in order to get meetings, annual dinners, functions bookings, e.t.c for the purpose of boosting company profits •Preparing proposals for clients and maintaining well-organized event records • Maintaining working relationships with internal and external partners and holding these relationships to deliver innovative and memorable events • Making prospecting calls to potential clients. SKILLS & COMPETENCIES: MS OFFICE SUITE Time Management Punctual Team Player Strong Customer Focus Planning & Organizing Attention to Details Fast Learner & Flexible Responsible Opera-PMS & Sales & Catering Delphi-FDC Micros Salesforce EDOCS & Bayan Oasys FMC- Purchase Reserve out system