Boyko Botev

Background

About Boyko Botev

In my arsenal-Process ownership, design, improvement, deployment. documentation and control. I have a broad experience in different operational processes.^Event Management - I have experience in analyzing, redesigning and implementing changes in this process. I was the process owner.^Incident Management - I have experience in analyzing, redesigning and implementing changes in this process. I was the process owner.^Problem Management - I have experience implementing problem management.^Change Management - I have experience in analyzing, redesigning and implementing changes in this process. I was the process owner.^Capacity Management - I have experience implementing problem management.^Project Management - I've lead multiple projects involving multiple teams and with results strategic for the organization. Process ownership: Making sure that the team is working in the best most efficient way possible is a never-ending daily battle for me. The key is understanding the process on each step of the way. I am keen on process optimization and automation. Technology: Hands on experience with different data center, power supply, industrial cooling, networking, data transport, optical data transport, hosting, virtualization, K8s, microservice software architecture, load balancing, IT systems and automation technologies. Hands on experience with different tools for monitoring, incident management, BI etc. People Management: A moderate liberal, with a sense to people with talent and motivation. Nearly 10 years people management experience managing teams from 10 to 30 colleagues. Directly involved with hiring process in a few hundred interviews. Compliance and auditing: Broad experience with managing evidence for controls in relation to different standards. SOX, ISO etc. Mergers and Acquisitions: I have experience analyzing processes and merging departments, streamlining processes.