Brad Thomas
District Service Manager at Daimler Truck North America
Based in Southaven, United States
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Seniority
Manager
Department
Operations
Location
Southaven
Industry
Motor Vehicle Manufacturing
Company size
6.5K
Contact information
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b•••••••@empli.fi
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Background
About Brad Thomas
As a District Service Manager at Daimler Trucks North America, I lead and develop the technical capabilities of dealer service departments in my assigned region. I have over seven years of experience in this role, and a Bachelor of Science in Business Administration from Indiana Wesleyan University. I specialize in conducting and arranging technical training for dealers and customers on various systems, such as Freightliner, Detroit G2, and DT12. I also analyze field product failure information and provide feedback to headquarters staff to assist in corrective action and product improvements. Additionally, I investigate and report accident information and assist in resolving product liability cases. My mission is to ensure customer satisfaction, serviceability, reliability, and continuous improvement of Daimler Trucks products.
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