Bradley Spears

Background

About Bradley Spears

As an Account Management Director at Upside, I am responsible for building and maintaining strategic partnerships with over 50 clients across various industries and regions. We work with our clients to understand their needs, challenges, and goals, and provide them with customized solutions that drive value, retention, and satisfaction. I have over 10 years of experience in Account Management, Client Services, Customer Success, and Relationship Management, and I am passionate about delivering exceptional customer experiences and outcomes. I have a proven track record of increasing customer loyalty, retention, and revenue, as well as improving internal processes and workflows. I am also skilled in Customer Success, Process Improvement, and Customer Relationship Management (CRM) tools and platforms. I am proud to be part of Upside, a marketplace that is focused on driving value to all points of brick-and-mortar commerce. Our platform empowers people to have more purchasing power on the things they need, businesses to earn proven profit, and 1% of our revenue to support sustainability initiatives in our areas of operation. It’s a win-win-win. I am motivated by our mission and vision, and I look forward to contributing to our growth and impact.