Brady Cavanaugh

Background

About Brady Cavanaugh

I’m a dynamic leader with a passion for driving global strategy and delivering exceptional customer success. With extensive experience in launching and scaling support centers across multiple countries, I specialize in creating efficient operations that enhance customer experiences and achieve measurable results. My background spans strategic resource planning, process improvements, and building high-performing teams to exceed organizational goals. Fluent in English and conversational in Japanese, I thrive in fast-paced, multicultural environments. Throughout my career, I’ve had the privilege of collaborating with cross-functional teams to tackle complex challenges and deliver innovative solutions. From developing live phone systems for global markets to orchestrating crisis response protocols, I’ve consistently leveraged data-driven strategies to optimize support operations. My experience includes scaling Starlink’s customer base to over 4 million across 100+ countries and mentoring teams of 500+ members while managing stakeholder relationships and working closely with executive leadership. I’m always looking to connect with forward-thinking professionals and organizations that value operational excellence and customer-centric approaches. If you’re looking for a partner to enhance global operations, scale impactful solutions, or develop cohesive strategies, let’s connect! Feel free to reach out via LinkedIn.