Brandon Anderson

Background

About Brandon Anderson

SmartFreight® is the easier way to manage your shipping needs. Our suite of shipping solutions puts hundreds of possible transport providers and routes at your fingertips, offering total flexibility, and access to the information you need, every step of the way. – We give you complete control. Whatever your volume, we’ve got a solution for you. All our solutions come with route optimisation. So whether you’re focused on price, service or environmental impact, you can find the most effective shipping method. All solutions are designed to be flexible, so when your needs change, we evolve with you. Let’s face it. If you’re in the business of designing, making, producing, or selling, shipping is a crucial link in the supply chain and is often the difference between a great customer experience and a bad one. It’s a vital part of your service offering, but something you rarely have full control over. Once a shipment leaves your warehouse, store or supplier it’s out of your hands. Not anymore. So in 1997, we set about changing things for the better. An early believer in using disruptive technology to improve customer experience, we created one of Australia’s first generic multi-carrier shipping systems. We became a market leader, by putting the customer first, and helping them take back control, with a system that offered versatility, transparency, accountability and efficiency. Your own freight rates with your chosen transport providers are loaded by our team to give you the choice you need when you need it. You are still in control of the commercial relationship with your transport providers, not a 3rd party that may have a vested interest promoting certain transport providers. My Role at SmartFreight® is primarily to take support calls from various customers, logging these calls, and using a wide variety of troubleshooting techniques to solve their issues.