Brandon Carpenter
Service Writer at Mazda Of Kent
Based in Canton, United States
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Seniority
Staff
Department
Healthcare & Human Services
Location
Canton
Industry
Individual and Family Services
Company size
7
Contact information
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b•••••••@mazdakent.com
Phone
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Background
About Brandon Carpenter
Energetic and enthusiastic professional, capable of adapting to all opportunities when presented. Meets or exceeds expectations in order to see potential within myself. Considered hard working, detail oriented, and personable. Seeking to leverage strong customer service, problem-solving, and management skills at a reputable organization. I have received Employee of the Month for 3 separate months while working at Classic Mazda as a Lot Attendant and then as a Sales and Leasing Consultant. I currently work for Mazda of Kent as a Service Writer. In my position I am responsible for managing the mechanic/customer relationship, scheduling appointments, and applying strong problem-solving abilities to address customer concerns and technical issues effectively. I use CRM to ensure good standing relationship between business and customer. I am responsible for leading and creating work for 6 Technicians. As a manager I have held an average Customer Survey score of 9.5/10 overall.
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