Brandon Owens

Background

About Brandon Owens

I have always loved creativity, problem solving, and computers, so naturally, the field of computer science was a perfect match for me. Having studied computer science at the University of North Georgia, I have developed many fundamental skills and earned my bachelor's degree. Since then, I have continued my education in hopes of adding to these skills via online courses and bootcamps. I am currently studying to obtain my CCNA, the first of many valuable IT certifications that I plan to pursue. Ultimately, I want to utilize my skills and talents to make the world a better place.I have many passions. I am an active member at a local church, an outdoor hobbyist with professional experience in the outdoor industry, and a musician who has performed and recorded with a folk-rock band in college. In all of these areas, I have a constant desire to learn and add to my knowledge and abilities. Since graduation, I have added to my technical expertise by learning many new skills such as HTML, CSS, Javascript, Node.js, MongoDB, and APIs, and have also built on my previous skills such as hardware knowledge, operating systems, Linux Shell, technical troubleshooting, and networking. From exploring many different areas in the field of information technology, I have become most interested in networking and cybersecurity. I have decided to pursue my CCNA as my first professional certification and intend to add to that in the future with CCNP, Security+, PenTest+, and more!In addition to my outdoor industry experience, I also have strong customer service skills. I am skilled at communicating effectively with customers, explaining technical concepts to non-technical users, and maintaining a calm, positive, and friendly demeanor even when dealing with difficult customers. I also have plenty of experience providing excellent customer service and support over the phone, responding to inquiries and resolving issues.Although I don't yet have any professional IT experience, I am enthusiastic to utilize my skills in both IT and customer service towards a help-desk position in order to get my foot in the door. From there, my career goal is to work my way up into a networking or security position, constantly learning and growing on the way.