Brandon Towery

Background

About Brandon Towery

Customer service supervisor with experience training associates and resolving conflicts. Effective communicator throughface to face, telephone, and online interactions with customers. High-energy and disciplined customer servicerepresentative with a solid background in retail. Adept at determining customer needs and resolving concerns.Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts. Project management Team leadership Communication and people skills Risk Management Innovative decision-making Recruiting and trainingDedicated to keeping optimal staffing levels to meet service needs. Skilled at monitoring workflow patterns and managing schedule changes. Furthermore skilled at writing detailed reports, maintaining & tracking spreadsheets and generating forecasts.Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.