Brandy Bush
Customer Service Representative at Community Loans Of America
Based in Hinesville, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Hinesville
Industry
Financial Services
Company size
433
Contact information
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b•••••••@clacorp.com
Phone
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Background
About Brandy Bush
Thirteen years of successful sales and clerical experience in a variety of occupational fields and specialties. Extensive experience in the practice of persuasive tactics and solutions to complete an objective. Strong written and interpersonal communication skills with ability to articulate messages and information clearly and accurately.Effective working alone or as a cooperative team member in a fast-paced environment. Maintained personal client contacts with consistent communication of upcoming events and follow-up of recent purchases. Styled and distributed client specific marketing materials to supplement a corporate advertising campaign resulting in an increase of sales over a three month period. Met or exceeded all sales goals in a commissioned sales capacity that resulted in vendor compensation bonuses. Developed and implemented a streamlined volunteer orientation process reducing the amount of unnecessary documents and volunteer turn-over. Developed and designed the current Martin Army Community Hospital Red Cross volunteer application and volunteer handbook. Interviewed potential volunteers for proper placement in hospital clinics. Ensured that all current and incoming volunteers are in compliance with the Hospital Education Division and Joint Commission requirements. Coordinated the placement of clinical volunteers with section chiefs based on need and availability of the volunteers. Assisted volunteers with the completion of initial and annual training requirements. Requested appropriate certification, licenses, and other relevant information for forwarding to the Martin Army Community Hospital Credentialing department. Initiated initial contact in developing long-term client relationships and rapport. Resolved staff and volunteer conflicts with direction from the Chief of Patient and Family Centered Care. Represented the American Red Cross Fort Benning Chapter at community events while actively promoting volunteer opportunities.
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