Brandy Calandro
Business Process Owner at Usaa
Based in Spring Hill, United States
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Seniority
Manager
Department
Operations
Location
Spring Hill
Industry
Financial Services
Company size
40K
Contact information
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b•••••••@usaajobs.com
Phone
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Background
About Brandy Calandro
Business Process Owner professional with diverse banking background. Dedicated to operational efficiency through automation of manual processes to ensure regulatory compliance and a seamless member and MSR experience. Results driven with experience working across departments to implement process changes while focusing on Be Compliant Company initiatives. Orchestrated end to end issue management within the member service representative, chat and social space. Identified missing controls and associated risks with 10 processes during Omni channel’s End to End reviews.
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