Breauna Kading

Background

About Breauna Kading

With over 10 years in customer success, sales, and strategic partnerships, I currently help B2B companies scale by aligning engineering solutions with business goals. For the past seven years, I’ve focused on building and growing Enterprise and SMB relationships in industries like live streaming, gaming, fintech, edtech, healtech, e-commerce, entertainment, and more, consistently driving client retention above 98% and influencing more than $70M in ARR.I’ve led the customer journey end to end, from consultative pre-sales through post-sales onboarding, adoption, and multi-year renewals. My approach blends data-driven insights with creative problem-solving that helps me uncover growth opportunities, reduce churn risk, and secure executive buy-in. I’ve partnered directly with C-suite leaders to design success strategies, streamline operations, and turn vision into measurable results.I’ve also developed programs that strengthen engagement and advocacy by connecting clients to one another, building brand loyalty, and generating referrals that fuel new pipeline. Whether I’m working with engineering and product teams or leading a distributed team of CSMs, I thrive in collaborative environments where the focus is on creating meaningful impact.At the core, I’m passionate about people and the communities they build. I believe the strongest companies put people first, employees and customers alike, and I’m motivated to contribute my experience to organizations that value long-term partnerships, innovation, and purpose-driven growth.