Brendan McDermott
Sales Support Specialist at Juniper Networks
Based in Dublin, Ireland
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Seniority
Staff
Department
Sales & Business Development
Location
Dublin
Industry
Software Development
Company size
10K
Contact information
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b•••••••@juniper.net
Phone
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Background
About Brendan McDermott
I am a Senior Customer Services Executive and have extensive experience in customer care portal support for end users ensuring they can use the portal for full potential. I provide first level support for Oracle systems for the Operations team. My role included distribution, coordination and EMEA Order Processing. Collaborated with Customers, regional Sales offices and Internal Stakeholders to deliver first rate customer service. Acted as Subject Matter Expert, consistently applied analytical skills to identify and resolve customer and partner issues in accordance with SLAs.
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