Brendan Williams

Background

About Brendan Williams

To Err is Human; To Fail to Improve is Unconscionable” (Leape and Davis, 2005) Strategic enterprise risk management (ERM) executive experienced in supporting C-Suite members to effect high reliability environments, safety culture, elements of robust process improvement and ERM. Trailblazer in detecting latent components of organizational culture that interfere with strategies to improve the patient experience and workforce safety. Demonstrated effectiveness in guiding cultural change. Ability to influence diverse groups as defined by age, ethnicity, gender, union/nonunion, education, work/life balance, and commitment to their employer/work responsibilities. Refined disaster plans to identify single sources failures, along with second and third/fourth level failures (approach six sigma continuity of operations of critical functions). Conducted succession planning evaluations. Designed train the trainer and leadership development programs. Expert designer of online learning curriculums for worksite and formal education. As adjunct faculty member, designed/delivered courses in ERM, healthcare quality improvement, and other management subjects for undergraduate and graduate programs. Research interests include data driven study of ERM as a competitive advantage, in addition to examining the competing forces of safety culture and avoidant leadership (blame culture) in organizational efforts to improve the patient experience and workforce safety.