Brent Burns

Background

About Brent Burns

Operational change does not happen overnight. It begins with organizational vision, business strategy, and enoughenterprising spirit to execute. To transform a business into a top performer, you must possess a comprehensiveunderstanding of the industry and inspire team members through knowledge, training, and methodology. I am anoperations and relationship management expert who can see beyond the now, building strategies and teams to movecorporations into the future.My professional history spans finance, marine, automotive, and mortgage industries, providing multimillion-dollar companies with a roadmap for operational change with process improvement driven by people management. I have a holistic and systemic vision, allowing me to understand that human capital is the true driver of industry success and builds the foundation for current and future growth. As transformation strategist, I shape both customer and employees’ journeys, by examining business growth priorities, consumer behavior, data analytics, product sales, and stakeholder inputs. My additional successes include: Leading the overall sales transformation, securing 100% revenue growth. Creating comprehensive databases for repeat customers and new prospects, accounting for 50% of sales. Collaborating with executives to set strategies and realize goals, propelling corporations into the next stageofgrowth.I have been “in the trenches” and have insight, strategic vision, and knowledge when it comes to investing in humancapital and improving customer and employee experience through learning and development. As a business partnerwith a progressive career, I “get my hands dirty,” initiating and creating agile products to advance corporate goals. I am extremely proud of my achievements, and look forward to conquering future corporate challenges.