Brent Walker

Background

About Brent Walker

Offering 15+ years of expertise in managing senior living facilities, optimizing organizational performance and efficiency, driving sustainable growth, and delivering exemplary customer satisfaction. Known for partnering at all levels and effecting change as a business strategist who plans and influences drivers that address and anticipate organizational needs. Excels at forging relationships with patients, family members, and clinical partners by offering top-notch experiences. Leverages sales background to drive top line growth. Proactive leader who builds a culture of excellence, commitment and accountability: As the acting interim Executive Director of Somerby Senior Living, I have optimized facility productivity, revenue, and quality by focusing on ensuring the proper execution of strategic plans. I’ve built resident satisfaction through ongoing solicitation and measurement of feedback and suggestions. I worked with my team to problem solve and innovate our services to best align with the needs and desires of our patients. I have managed an entire facility of 130+ employees, including management-level employees, and enjoyed coaching team members to build competence and facilitate career success. I welcome the opportunity to collaborate and share best practices and insights. Email: brent_walker@mac.com have n : Residential Services Senior Living Assisted Living Hospice Care Management Leadership Strategic Planning Business Management Total Quality Management Change Management Continuous Improvement New Business Development Cost Control Talent Development & Performance Management Compliance Reporting KPIs & Metrics Salesforce Playmaker CRM Brightree