Brian Burckley

Background

About Brian Burckley

Customer service is the top priority as an General Manager at Fastenal. Our company takes pride in the motto,"Growth Through Customer Service." We are successful only because of the success of our customers. It is our duty as a supplier to ensure that customers receive a premium service at a competitive price. As a result our companies flourish side by side. This type of business transforms customers into partners. My responsibilities include managing the sales team of South Orange County, reviewing our day to day business operations, and implementing new strategies for growth. Everyday brings new challenges but it is my goal to understand the hurdles in our industry and create proactive solutions that fit our customers needs. In my previous dedication Orange County Farm Supply I developed our marketing department from a optional company segment to a critical influence in daily activities. I respond to customer emails, develop engaging advertisements, and utilize our online presence to promote our companies ability to increase profitability while optimizing customer satisfaction. During my career as a student at CSUF, I placed a heavy influence on self-improvement. Every class served as an institute for me to cultivate knowledge and utilize the acquired information in my future. In classroom environment, I often ask questions and provide feedback to ensure that my understanding is clear and my education is best utilized. My 3.5 GPA is strong reflection of my ability to perform and effectively manage time as a full-time student and employee. I was lucky enough during my time at CSUF to compete in several sales competitions including the intercollegiate competition held at Chico State University. I was able to obtain a Certificate of Professional Sales through the CSUF Sales Leadership Center. By competing in the organization's Titan Sales Competition our team earned 3rd followed by 2nd place in back to back years.