Brian Cooper
Customer Service Representative at Conduent
Based in Indianapolis, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Indianapolis
Industry
Business Consulting and Services
Company size
38K
Contact information
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b•••••••@conduent.com
Phone
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Background
About Brian Cooper
Project Management position where experience will add value to support operations and IT organization.Contributions resulted in cost savings, employee development, increased efficiency and customer satisfaction- Action planning and Problem resolution- Accountability with Visibility and Feedback- Analysis using data grid detail, summaries and graphical Charts: PPM, Pareto, and Painter for Six-Sigma- Auditing with Quality Control experience and education- Creative software usage profiles positive impacts- Managing people, product and services- Passion for internal and external customer satisfaction- Process Enhancement: APQP, FMEA, Project Risk Assessment, Six Sigma methods and IT assets- Recommending software- Team LeadershipSpecialties: AccuracyAdministrationAnalytical: APQP, FMEA, Risk and Six SigmaCost and Profit Loss AnalysisDiligentDocumentationEfficientMS OfficeOperationsOrganizationProcess EnhancementProject ManagementReporting SpecialistAutomotive Containment Reporting ProcessesQualityTimelyTraining
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