Brian Driscoll

Background

About Brian Driscoll

Proven leader in the restaurant and hospitality industry with over 25 years of experience. Able to balance customer needs while achieving a higher than average PPA. Knowledge of fine wines, food preparation, and possesses a keen understanding of all aspects of front and back of house operations. Seeking a fine dining-focused opportunity that will allow me to leverage my extensive knowledge and guest service experience. GUEST SERVICE SKILLS • Adept at making guests feel at ease and encouraging a relaxing, approachable atmosphere • Keen ability to ‘get the details’ right to provide the ultimate dining experience • Intuitive approach to wine and food recommendations • Possess a excellent memory and listening skills resulting in accurate order placement • Create a superior dining experience by closely monitoring guest needs and satisfaction • Repeat awards for top wine and food sales leveraging soft-selling skills • Passion for studying and understanding new food concepts • Consistently develop strong personal relationships with regular and new guests • Experience-drive ability to independently diffuse guest mishaps MANAGEMENT & LEADERSHIP SKILLS • Recognizes and corrects food quality, timing, and temperature issues at all times • Team player with ability to create camaraderie amongst management and staff • Able to maintain a well balance % for front and back of house labor • Team player and skilled trainer for all aspects of back of house operations • Contributes to the growth and professional well-being of all employees by setting attainable goals • Able to menu plan to develop creative custom food and cocktail menus based on guest needs • Experienced with handle ordering, planning, and scheduling to support management as needed • Consistently has a positive impact on both staff and shift execution daily