Brian e K.

Background

About Brian e K.

I'm an experienced Retail Leader. I work hard creating a great place to work - great workplaces create the environment for high performing employees. Received Top Employee Engagement Score Awards - Saks and Macy's Here's how I do it: Communicate Frequently Keep employees in the loop with info (reminds them they are part of a team) Promote open door policy, accessibility Recognize Success Building engagement Give and Receive Effective Feedback Let people know where they stand in meeting their goals Give equal time to positive and negative feedback Build Trust Demonstrate consistency and reliability Show true interest in the individual and their goals I ensure that customers receive stellar service and that their merchandise needs are met. Received Triple Crown Award - Service, Sales and Credit Here's how I do it: Constant floor presence, modeling customer service, externally and internally Monitor and analyze merchandise reports, ensuring merchandise mix meets customer's needs Maximize sales through merchandise placement and visual display Key Skills: Strategic Planning and Analysis P&L Management Team Building / Training Leading Others Gaining Commitment / Collaborating Relating to Others Customer Oriented Versatility / Flexibility brian.e.murray@me.com 239.227.4919