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Brian Gray

Senior Client Services Manager at Cna Insurance

Based in Philadelphia, United States

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Seniority

Manager

Department

Customer/Client Service

Location

Philadelphia

Industry

Insurance

Company size

7.3K

Contact information

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Email

1 credit

b•••••••@cna.com

Phone

5 credits

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Background

About Brian Gray

I have managed multiple large national casualty client programs across various industries and have experience with multiple claims administrators and carriers. With over 16 years of experience in the property and casualty insurance field, I have developed a strong expertise in account management, vendor management, litigation, workers' compensation, auto and GL claims, subrogation, and commercial insurance. My core competencies include process improvement, new business development, and analytical skills. I maintain client, client broker, and key vendor relationships, and ensure the delivery of high-quality services that meet the client's expectations and contractual obligations. I also oversee the program procedures and processes that impact the total cost of risk, customer satisfaction, and overall casualty program success. My mission is to provide innovative and effective solutions that help my clients achieve their business goals and mitigate their risks.

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