Verified recordTelecommunications

Brian Heard

Director Field Operations at Spectrum

Based in Lihue, United States

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Seniority

Director

Department

Operations

Location

Lihue

Industry

Telecommunications

Company size

91K

Contact information

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Email

1 credit

b•••••••@spectrum.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Brian Heard

A Technical and Operations Professional with 24 years of experience in the Telecommunications Industry. Leaning upon my Active Duty Service with the U.S. Army Airborne 3rd Ranger Battalion, where I learned Small Unit Leadership under simulated and real world battlefield conditions, I strive to be the type of leader that people want to follow. Most recently, I lead a team of highly motivated and engaged professionals on Kauai island, ensuring that our Spectrum customers enjoy world class connectivity and entertainment services. Our goal is to set the standard of excellence for superior customer experience. Previously, I led the North Georgia Plant Maintenance, Commercial Installation Teams, and the Contractor Teams for Spectrum. I am a proven leader with the ability to understand the objective and create solid action plans, build competent teams, remove obstacles, and complete the project on time and on budget. I grew up the oldest son of a U.S. Army Officer and, as a result, had the opportunity to move frequently around the world, exploring different cultures. My father was an Airborne Ranger and a Green Beret. At impressionable ages I was witness to highly competent leaders training for and executing very difficult missions. Looking back, I remember my dad teaching us about leadership, character, and winning. The lessons that I learned at an early age have helped me strive to be a better leader and a better man. I enjoy camping, hiking, fishing, and running in my personal time. In my professional life I love to mentor and train new leaders and create processes to help teams win in the marketplace.

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