Brian Herod

Background

About Brian Herod

As Director of Operations at UTHealth Houston, I am focused on scaling our organizational and technical infrastructure by translating executive vision into predictable, high-performing operational delivery. My mission is to drive business transformation and digital strategy to ensure we have the governance and stability required for enterprise-wide growth.Leveraging certified expertise in Organizational Transformation (PMI), Operational Excellence, and Six Sigma methodologies, my career progression is built on successfully delivering complex, high-stakes initiatives that connect technology to educational impact. Highlights of this work include:Cloud Migration & AI Strategy: Led the complex, on-schedule cloud migration of the CLI Engage platform (>50 servers), achieving the lowest system downtimes in its history. Now focused on leveraging frameworks like AI-First Product Leadership to drive our modernization strategy toward micro-services architecture.Operational Governance: Implemented organization-wide project management standardization (in Atlassian Jira) to govern a portfolio exceeding $16M, providing critical staffing workload data and ensuring integrated delivery.Strategic Change Agent: Delivered technical solutions for major state initiatives (Texas Workforce Commission, Texas Education Agency), pioneering a User Experience transformation and driving new service offerings based on continuous improvement.I am passionate about leading high-performing teams, maturing processes, and applying effective risk management to deliver stable, effective services that advance the university’s goals.Specialties:Operations Management • Business Transformation • AI for Business • IT Strategy • Digital Strategy • Program & Project Management • Change Management • Six Sigma • Strategic Planning