Brian Irons
Itsm Knowledge Manager at Morgan & Morgan, P.A
Based in Winchester, United States
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Seniority
Manager
Department
Information Technology
Location
Winchester
Industry
Legal Services
Company size
5.6K
Contact information
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b•••••••@forthepeople.com
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Background
About Brian Irons
I’m a results-driven and creative problem solver with a strong track record of working effectively both independently and within team environments. I excel at managing multiple complex projects simultaneously, consistently meeting deadlines, and setting clear priorities. I’m recognized for delivering high levels of productivity, quickly analyzing and resolving technical issues, and maintaining a strong focus on service excellence.With over 19 years of experience in technical support and customer service, my background spans across several key areas:* 8 years in IT Business Management (Problem, Service Request, and Incident Management)* 4 years in video production, AV support, and Executive/Board of Directors support* 4 years in Azure Intune, SCCM, and JAMF administration* 3 years in Enterprise Knowledge ManagementI believe in the thoughtful adoption of technology as a catalyst for innovation and operational efficiency. I’m also a strong advocate for knowledge sharing, as I believe it fosters a culture of continuous learning and collective growth within organizations.
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