Brian Jakosz
Customer Support Specialist at Ferrara
Based in Chicago, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Chicago
Industry
Food and Beverage Manufacturing
Company size
5.5K
Contact information
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b•••••••@ferrara.com
Phone
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Background
About Brian Jakosz
Accomplished and detail-oriented professional with extensive years of experience in managing complex supply chains and maintaining robust relationships with over 180 key accounts including high-profile clients like Proctor and Gamble and Univar Solutions. Expertise in training and development, having effectively onboarded numerous accounts to digital platforms and led comprehensive training initiatives that enhance operational efficiencies. Proficient in SAP and Microsoft Office, leveraging these tools to ensure accurate data management and optimize workflow processes. Skilled in conflict resolution, adept at navigating and resolving customer concerns, thereby improving client retention and satisfaction. Analytical and strategic, consistently monitor and analyze performance metrics to drive continuous improvement in supply chain operations.
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