Brian K.

Background

About Brian K.

I have been working freelance work as a Sound Engineer, Music Producer and Professional Musician for over 10 years; alongside Customer Service, Hospitality, Sales and Technical Support rolesI currently work as a Night Host at Locke Aparthotels in DublinI have previously worked for companies including Google and American Airlines, where I gained great experience and have developed my customer service, sales and technical support skills up to a high level.In 2019 I worked as a Process Executive for Google/Cognizant where I helped develop cutting edge software as part of a team. Previous to that I worked as a Technical Support Agent for BT, where I provided first class support within a busy call centre environment.I have worked customer service, flight check-in and security roles for American Airlines and Dublin Airport Authority, where I developed a lot of customer service/security skills and training. I have sales experience from positions at PC World and HMV, where I learned to work in a target driven environment and where I developed skills to consistently hit and exceed targets. My positive attributes include: being punctual, reliable, motivated and disciplined. I enjoy working in challenging environments, as well as part of a team and I work well under pressure. I use my initiative when required and can communicate with people at all levels.