Brian Kuzdas

Background

About Brian Kuzdas

Experience:With thirty years in enterprise technical support and customer service, I have developed a diverse skill set that empowers me to effectively communicate with people in difficult situations, whether dealing with non-functioning computer systems or recovering from large-scale system disasters. I have built and designed cGMP (current Good Manufacturing Practice) network infrastructures, compiling with FDA regulations. This includes overseeing computer systems, data management, documentation, and validation processes.Summary:Enterprise System Operations Manager with extensive experience in the cGMP (current Good Manufacturing Practice) industry, specializing in designing and managing complex IT infrastructures. Proven track record in providing enterprise-level support through on-site and remote help desks, computer repair centers, data monitoring, remote operations, field service, and team development. Proficient in Networking, Windows, Microsoft Office, and various other enterprise applications. Skilled in troubleshooting a wide range of technologies, including LAN, telephony, manufacturing equipment, and clinical manufacturing systems. Adept at ensuring compliance with FDA regulations and managing Computer Validated Systems (CVS).Customer Care Skills:Client Relations: Quickly and accurately assisted customers with questions regarding their retirement accounts.Adaptability: Adapted to new information daily that could affect customers.Education: Assisted customers by educating them on the different facets of their retirement accounts.Collaboration: Collaborated with fellow employees to answer customer questions and provide excellent service.Goals:Continue to work with customers to build a great company.Maintain community involvement.Take on the role of a Big Brother with Big Brothers Big Sisters.Specialties:Computer System ValidationEnterprise System ArchitectEnterprise Network DesignSystem ManagementIT Budget ManagementComputer NetworkingVirus RemovalData Backup & RetrievalPolitical Science