Brian McDonough
Merchandise Guest Experience Manager at The Walt Disney Company
Based in Orlando, United States
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Seniority
Manager
Department
Operations
Location
Orlando
Industry
Entertainment Providers
Company size
195K
Contact information
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b•••••••@disneycareers.com
Phone
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Background
About Brian McDonough
For the past 6 1/2 years I have worked in Guest Experience with The Walt Disney Company. Currently, I am a Guest Experience Manager in Merchandise at the Orlando International Airport and oversee their 3 merchandise locations. This role has given me the opportunity to become result-oriented with a strong background in Guest Service, Leadership, Inclusion, Safety, and Teamwork. I am dedicated to providing excellent Guest Service with usage of the 5 Keys. I am committed to making operational and procedural improvements/decisions under stress and time limitations. I drive my business to achieve personal, location, and company goals with the knowledge of business trends, analyzing reports, and KPIs. I have a passion for development and inspiring Cast Members to achieve their goals and aspirations.
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